Delivery Policy

Upon successful payment for our "Matteo SaaS" service, customers will receive their software credentials via email within a maximum of 24 business hours. We strive to deliver the necessary login information promptly to ensure a seamless onboarding experience for all our valued customers.

**Delivery Process:**

  1. **Payment Confirmation:** After completing the payment process, customers will receive an order confirmation email from This email will serve as a receipt for the transaction.
  2. **Order Processing:** Our team will begin processing the order immediately upon receiving the payment confirmation. Please note that our order processing hours are based on regular business days (Monday to Friday, excluding public holidays).
  3. **Delivery Email:** Within 24 business hours, customers will receive a separate email containing their unique login credentials for "Matteo SaaS." This email will include all necessary details to access and start using our service.


**Customer Support:**

Should customers encounter any issues or delays in receiving their login credentials, we encourage them to contact our dedicated customer support team at [Your Support Email/Contact Information]. We are committed to providing excellent customer service and will promptly address any concerns or inquiries.


**Important Note:**

  1. The delivery time frame mentioned above is based on our best efforts to deliver the service promptly. In most cases, customers can expect to receive their login credentials well within the specified time frame.
  2. For payments made outside of regular business hours, please consider that the 24-hour delivery period will begin from the start of the next business day.

We value your trust in "Matteo SaaS," and we assure you of our dedication to providing a smooth and efficient delivery process for all our customers.

If you have any questions or require further assistance, please do not hesitate to reach out to us.

Thank you for choosing "Matteo SaaS" as your preferred service provider.



Luis Eduardo Huezo

Matteo APP

[email protected]